Technical support period is activated starting from the day of the license purchase. You can ask an unlimited number of questions during the support period. Before you open a new support ticket you might want to browse through our FAQ or public support tickets both have a build in search feature to find the article you need.
- Monday - Friday: 9am - 8pm EST
- Saturday: 9am - 6pm EST
- Sunday: 10am - 2pm EST
We are based in Charlottetown GMT -4. Please remember this and the corresponding time difference, when sending a request to the technical support team.